Think client or customer-facing business functions. When businesses outsource these operations, it is what we call front office BPO. These can include marketing, sales, tech support, customer service, and more that deal with customers directly.
The front office processes have a major impact on the organization’s revenue generation as well as reputation. So, to ensure high quality of these tasks and save on employee costs, businesses sometimes hire third-party vendors.
Marketing agencies, IT help desk service providers, sales enablement firms, and customer support providers are some of the third-party vendors that often handle the front office BPO for organizations.
For more information kindly go to the link below-
https://oragetechnologies....
bpo/
The front office processes have a major impact on the organization’s revenue generation as well as reputation. So, to ensure high quality of these tasks and save on employee costs, businesses sometimes hire third-party vendors.
Marketing agencies, IT help desk service providers, sales enablement firms, and customer support providers are some of the third-party vendors that often handle the front office BPO for organizations.
For more information kindly go to the link below-
https://oragetechnologies....
bpo/
Front Office Vs Back Office BPO: What Are The Differences
Not all BPO jobs wear a headset. Dive into the surprising differences between front office vs back office BPO in detail.
https://oragetechnologies.com/front-office-vs-back-office-bpo/
09:50 AM - Jul 08, 2025 (UTC)
