My recent experience at the United Airlines Lagos Office was fantastic. I had questions about connecting flights through Newark and possible upgrades using my MileagePlus miles. The staff patiently walked me through my options, clearly explaining fees, upgrade availability, and how to maximize my points. Their knowledge made it much easier to plan my journey efficiently. What stood out was their friendly attitude—they treated my questions seriously, no matter how small. The office itself is welcoming and well-maintained, adding to the positive experience. They even provided printed schedules and emailed me a detailed itinerary summary afterward. This blend of in-person service with digital follow-up shows true customer care. For travelers who appreciate both local guidance and access to a global airline network, the Lagos office is an excellent resource. United Airlines clearly values its passengers, and this team demonstrates that every day. Highly recommended for smooth and stress-free travel planning.