My recent visit to the Iberia Airlines Miami Office left me genuinely impressed and grateful. I had some last-minute concerns about an upcoming flight to Madrid, especially regarding my extra luggage and preferred seating. The staff handled my questions with professionalism and warmth, making me feel immediately at ease. They carefully explained baggage policies, checked available seat options, and even suggested a flight change that saved me time on my connection. What really stood out was how they didn’t rush through the process; instead, they made sure I fully understood every detail before finalizing anything. The office environment itself is clean, modern, and organized, making it comfortable to spend time there. Thanks to their guidance, I left the office feeling completely confident about my travel plans. Iberia Airlines has always been my go-to for European travel, and this experience reinforced why: exceptional customer service both in the air and on the ground. The Miami Office staff truly embody Iberia’s commitment to travelers, turning routine questions into opportunities for real, meaningful help. Highly recommended to anyone who values friendly, expert travel assistance.