Qatar Airways Muscat Office in Oman +1-888-839-0502
Hello, just wanted to note how pleasantly I was surprised at the Qatar Airways Muscat Office in Oman. I anticipated the typical "take a number and wait endlessly" experience and was not given any such notion at all. The waiting space was cozy, and my time arrived in mere moments. Everyone there was accommodating, knowledgeable, and efficient.". I had to have assistance with a name spelling correction on my ticket, and the entire process was fixed in 15 minutes. What impressed me most was that they told me what was going on in simple terms so I could see what was occurring in the background. You don't find that kind of transparency usually. In addition, they asked me to download the Qatar Airways app and walked me through how to use it for future flights. It's hard to come by service that balances efficiency with kindness today, but this office accomplishes just that. A strong 10 out of 10 in customer service!
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