My visit to the United Airlines Tokyo Office exceeded all expectations. The team was courteous, attentive, and highly knowledgeable. I needed assistance with my mileage upgrade and they handled the request with ease and professionalism. They walked me through the process, double-checked seat availability, and confirmed everything on the spot. I also had questions about travel restrictions, and the staff provided up-to-date information with clarity. The office was spotless, well-lit, and easy to navigate. What I appreciated most was their patience and how they took the time to ensure I felt supported and informed. United Airlines really delivers when it comes to customer service in Tokyo. I left the office extremely satisfied and confident in my upcoming travel plans.