Use Cases of WhatsApp Business API for Utilities and Energy Services
In the utilities and energy sector, customer communication has always been a challenge. Long call queues, delayed responses, and outdated communication channels often frustrate customers seeking urgent support. Whether it's reporting a power outage, paying a bill, or getting real-time energy consumption updates, traditional customer service models no longer meet the fast-paced expectations of today's consumers.

https://www.wappbiz.com/us...