A Guide to Integrating WhatsApp Chatbot with Salesforce for Better Customer Service

Modern businesses need proper management and timely communication to improve customer service. Conversations can be more streamlined, response times can be faster, and queries can be managed properly with a Salesforce chatbot tied up to WhatsApp. The 360 SMS App allows businesses to connect a WhatsApp chatbot to Salesforce, and build a supportive infrastructure for their business.
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