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Salesforce and WhatsApp Integration for Better Customer Service

Salesforce and WhatsApp integration offers powerful tools to improve customer support. Through an enhanced WhatsApp channel, support teams gain access to flexible messaging options. This includes voice messages, file sharing, and interactive questions with clickable choices, enabling faster and more effective responses. Agents and advanced bots can handle customer inquiries efficiently, providing seamless service experiences. The integration streamlines communication, reduces response time, and enhances customer satisfaction. Ideal for businesses looking to upgrade their support system, this integration combines the strengths of Salesforce and WhatsApp for a more connected customer interaction experience.

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Company Name - 360 SMS APP
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5 days ago

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