Top Tips for Being Assertive at Work

Assertiveness in the workplace is an essential skill that empowers you to express your thoughts, set boundaries, and communicate your needs confidently—without coming across as aggressive. In a professional setting, assertiveness can improve your relationships, boost productivity, and increase your personal satisfaction at work.

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Top People Management Skills for Secretaries and PAs

Being an effective Secretary or Personal Assistant (PA) requires much more than just technical and organisational skills. While managing schedules and meetings is part of the job, your success truly depends on your ability to connect with people and manage relationships effectively. These "soft skills" are the real game-changers that separate good PAs from great ones.

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