Field Service Management (FSM) software is a tool that helps businesses manage their field-based operations, like scheduling, dispatching, tracking, and customer service. It streamlines processes for service-oriented companies, allowing them to efficiently deploy technicians, monitor job progress, and maintain communication with customers. FSM software often includes features like mobile apps for technicians, real-time GPS tracking, and integration with inventory and billing systems. By optimizing field service operations, businesses can improve customer satisfaction, reduce costs, and increase productivity.

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