Time was tight before my departure, and I needed quick answers about my flight schedule, baggage allowance, and potential seat upgrades. The Copa Airlines Dulles Office delivered exactly what I hoped for—fast, friendly, and accurate service. The staff immediately pulled up my reservation, explained the upgrade costs, and walked me through my baggage details so I could plan better. They also offered advice on online check-in and airport arrival times, which helped me feel fully prepared. What I appreciated most was their clear communication—no jargon, no confusion, just straightforward and honest answers. The office itself was clean, comfortable, and conveniently located, making my visit stress-free. It’s reassuring to know there’s a local team ready to help with any travel question, big or small. Their quick and efficient service turned what could have been a rushed and stressful moment into a calm and positive experience.