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Kalpana Daroch @ramamtech
The Future of Chatbots Is Being Built on Emotional Intelligence

The future of chatbots is being shaped by emotional intelligence bringing a more human touch to digital interactions. These advanced chatbots go beyond simple scripted replies they can recognize emotions interpret tone and respond with empathy. By understanding user intent and feelings emotionally intelligent chatbots create more meaningful and engaging conversations. This shift is helping build stronger connections with business to improve customers satisfaction and deliver support that feel personal and authentic. As AI continues to evolve emotional intelligence is becoming a key factor in how chatbots communicate and serve people.

Read the full Article here: https://ramamtech.hashnode...

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07:19 AM - Jun 05, 2025 (UTC)

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