I was pleasantly impressed by how easy the process was when I had to visit the British Airways Chicago Office to get a refund. The personnel handled my issue with professionalism, empathy, and efficiency. Without my having to ask, they gave me all the information I needed and described the refund process. I valued their openness and readiness to assist. There was little waiting time in the well-run office. I was happy with the service I got when I left. My confidence in British Airways was strengthened by this encounter, and I would not think twice about using their services once more. visit us: https://www.airwaysoffices...