How VAS Can Improve Customer Retention in E-commerce

In today's highly competitive e-commerce landscape, businesses must go beyond offering quality products—they need to provide exceptional customer experiences. Value-Added Services (VAS) play a pivotal role in achieving this by enhancing engagement, streamlining communication, and fostering brand loyalty. Whether through Rich Communication Services (RCS) or a Bulk SMS Service Provider in Dwarka, implementing the right VAS solutions can significantly improve customer retention.

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